Cingular is being a total ass today! I never had a phone call on my cell phone since Julian called me early this morning, and I thought it was odd. I tried making a phone call tonight and it says I can only make emergency calls! Now, to tell you the whole story behind this, when I got my cell phone from Cingular Julian and I went to the store and signed up for it and things. They took our address and everything was fine. (Besides some annoying guy following us around like a freakin leech trying to get us to sign up for telephone, cable, and internet service, but that didn’t have anything to do with the cell phone!) When the time came to pay the first bill, we waited and waited and didn’t get a bill. Julian called Cingular and asked them why we hadn’t gotten a bill after they had left a message for me, and they had the wrong address! They had the address of the Cingular store where we bought the phone as our address! They had been sending the bill there! So, he talked to a girl and paid the bill on his credit card, and told her the right address. He even got it set up to get the bill paid automatically. Well, the next billing date came and went, and again no bill came! I got another message from Cingular telling me to call them. I don’t even know what exactly the billing date is because I never actually had a bill come in the mail until weeks after it’s been due! Again, they said they had been sending the bill to the Cingular store! (Do you see the pattern here?!) Again, Julian paid it, and asked to set it up to be psid automatically! Well, just before he left the last time, (on Feb. 14th) we had a bill come. It said that the last bill wasn’t paid, but the date on it was before we paid it. We assumed that it had gotten to us after we had paid and that’s all we thought of it. Well, I guess Cingular, being the worst cell phone company around has messed up again! Now my service has been cut off because they can’t send a bill to the right address that they were given when we got the phone! They have been sending our bill to their own store! It’s insane, and if they can’t get their act together and fix things today then they will have a few less customers and I’ll find someone who can do the simple taks of sending a bill out! A child could do that! It just goes to show how much they actually care about their customers and how stupid they are!
When Julian went to get his phone from them when he was home last he was thinking about getting a phone like mine only a different colour. He thought this would just cause a lot of confusion, so he got a different one. He told the girl that he would get a different phone because I was blind and wouldn’t be able to tell them apart and she was amazed that I used a cell phone! When he came back and told me I told him he should have told her that I use a computer too! That would have caused her to have a seizure! Her brain just wouldn’t be able to handle that at all!